FOR 2021 BOOKINGS PLEASE SEE SPECIAL COVID BOOKING CONDITIONS IN BOOKING PROCESS
At Hillsdale in Ambleside, the safety and well-being of our guests is our highest priority. As we all continue to monitor the coronavirus COVID-19, we want to make you aware of the measures we have implemented to help safeguard the health and wellbeing of everyone who stays with us. With this in mind, we have made a few changes to our usual way of doing things.
At check-in we will respect the social distancing procedures at all times. We will be using signage at the front door to remind guests to maintain social distancing protocols – there will be no hand shaking! We will try to keep things as brief as possible – sanitised guest information leaflets will be available in rooms providing further detail if required.
Room keys will be sanitised for collection upon arrival. We have a “fogger” machine to sanitise every room after cleaning at every change over.
Tables in the dining room have been spaced to conform with social distancing guidelines. There will be no self-serve buffet for the time being, but the same selection can be pre-ordered and served to you at your table, in the same way as the cooked option always is.
Medical grade 70% alcohol hand sanitiser gel will be available in Reception and at the Breakfast Room door, for guests to use please, as an added safeguard
For guests staying more than one day – we will collect any rubbish from your bin and used towels outside your door and can provide new supplies at your door. We will not enter your room during your stay, unless you specifically wish us to do so.
We will take contactless payments using the card information received from guests on-line at the time of booking, to ensure safe transactions whilst you are with us.
Thank you to every one of you for your co-operation and understanding.